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GoDaddy? WTF [Aug. 10th, 2008|08:35 pm]
[Current Mood |unhappy]

GoDaddy, or one of their employees, just attempted to steal $40.76 from me.

Meaning, there are no orders on my account for the past two months, no domains or hosting packages expiring for several more months, yet my bank account notes a nice little charge from GoDaddy in that amount with today's date.

So far, they misread my support ticket I opened for this. Giving them the benefit of the doubt (hey, everyone makes mistakes), I sent them a clarifying email.

Normally, I would call, but I can't imagine the happiest, friendliest workers they have are working the phones at 9:00pm on a Sunday.

Up until now, I've been a pretty happy GoDaddy customer. I suppose what happens in the next day or so will see how that continues.

[User Picture]From: j35u5chr15t
2008-08-12 01:26 pm (UTC)
Glad to hear it was anything malicious or some incompetency on their part. I've always had great service from them. When I first started getting web hosting from them I made some mistake the first time around and had to order it again. I was just getting a month, so it was just a $4 mistake, but they noticed the discrepancy without me notifying them, called me, and gave me a refund.
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